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Trust

Accessibility statement 

We want everyone to be able to use this website, whatever device, browser or assistive technology they rely on.

Last updated 8 November 2026

Draft — this notice is pending legal review and must be checked before the site goes live.

Our commitment

This statement applies to the Ashmere Software website. Our target is to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Accessibility is part of how we design and build, not a final check — and it is a standard we apply to the products we make, too.

What we have done

  • Semantic structure: pages use proper headings, landmarks and lists, so screen reader users can navigate by structure. A skip link takes you straight to the main content.
  • Keyboard navigation: menus, forms, accordions and dialogs can be used with a keyboard alone.
  • Visible focus: a clear focus indicator shows where you are on the page.
  • Reduced motion: animation respects your device’s reduced-motion setting, and animated illustrations have pause controls.
  • Colour and contrast: our colour tokens are checked for contrast, and colour is not the only way information is conveyed.
  • Forms: fields have visible labels, and errors are explained in text next to the field and announced to assistive technology.
  • Responsive layout: the site reflows for small screens and remains usable when text is enlarged.

Using this site

We have designed the site so that you should be able to:

  • zoom in without content disappearing off the screen;
  • navigate the whole site using a keyboard;
  • use the site with a screen reader;
  • turn off or pause animation.

If your device makes it hard to use websites, the charity AbilityNet has advice on making your device easier to use.

Known limitations

  • The site has not yet been independently audited. We test as we build, but an external audit against WCAG 2.2 AA has not yet taken place. We will update this statement when it has.
  • Conceptual illustrations are decorative. Animated diagrams illustrate ideas rather than carry essential information. Where they matter to understanding, a text description is provided alongside.
  • Uploaded documents: files that visitors or clients upload, such as scope documents, may not themselves be accessible.

Feedback and contact

If you find a problem with this website, or need information in a different format, please tell us. Include the page address and a short description of the problem.

We will consider every request and get back to you.

Enforcement procedure

If you contact us with a complaint and are not happy with our response, you can contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for enforcing equality law in Great Britain. In Northern Ireland, contact the Equality Commission for Northern Ireland.

Preparation of this statement

This statement was prepared on 8 November 2026. It is based on our own testing during development. It will be reviewed when the site changes significantly and after an independent audit.