About these terms
These terms apply to your use of this website. By using the site you agree to them. If you do not agree, please do not use the site.
They do not govern the supply of our products, bespoke software or services. Those are covered by separate written agreements, which take precedence over anything on this website. Our privacy notice and cookie policy also apply.
Who we are
This website is operated by [To be confirmed: legal entity name], a company registered with company number [To be confirmed: company number], whose registered office is at [To be confirmed: registered office address]. We trade as Ashmere Software.
You can contact us through our contact form.
Using the site
You may use this site for lawful purposes. You must not:
- use it in a way that breaks any law or regulation, or is fraudulent or harmful;
- attempt to gain unauthorised access to the site, the server it runs on, or any connected system or database;
- introduce viruses or other malicious material, or attack the site through denial-of-service or similar methods;
- submit false, misleading or abusive information through our forms, or use them to send unsolicited marketing;
- use automated tools to scrape or copy significant parts of the site without our permission.
If you believe you have found a security vulnerability, please follow our responsible disclosure process rather than testing it further.
Access to the client portal is by invitation only. If you are given access, you must keep your sign-in details secure and use the portal only for the purposes for which it was provided.
We may suspend or restrict access to all or part of the site at any time, for example for maintenance or security reasons.
Intellectual property
We, or our licensors, own the intellectual property rights in this site and its content, including text, graphics, illustrations, software and the names and logos of Ashmere Software, Vultex, Velkia and Ashmere GP. You may view and print pages for your own reference, and share links to them. You must not otherwise copy, adapt or use our content or branding for commercial purposes without our written permission.
Information on the site
The content of this site is provided for general information only. It is not professional advice and you should not rely on it as such. We work to keep it accurate and up to date, but we do not guarantee that it is complete, accurate or current, or that the site will always be available or free from errors or viruses.
Illustrations and diagrams on the site are conceptual. They show the kind of thing our software does, not a specific screen, result or customer deployment.
Product information
Descriptions of our products — including features, capabilities and availability — are subject to change as the products develop. Where a product or feature is shown with a stage such as “in development”, “pilot” or “available”, that stage is indicative only. Nothing on this site is an offer capable of acceptance or a commitment to supply a particular feature by a particular date. What we will provide is set out in a written agreement.
Links to other sites
Where this site links to other websites, those links are provided for information only. We have no control over the content of those sites and are not responsible for them or for any loss that may arise from your use of them.
Our liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.
Subject to that, we are not liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss or damage arising from your use of, or inability to use, this website or from reliance on its content. In particular, we are not liable for loss of profits, revenue, business, goodwill, anticipated savings or data, or for any indirect or consequential loss.
If you are a consumer, these terms do not affect your statutory rights. We provide this site for business and professional use, and for information.
Changes
We may update these terms from time to time. The version on this page at the time you use the site applies, so please check it occasionally. The date at the top of the page shows when it was last revised.
Governing law
These terms, and any dispute or claim arising out of or in connection with them or your use of the site, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland you may also bring proceedings in your local courts.