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Industry

Healthcare & GP practices 

Accessible digital front doors for practices — with clear boundaries around clinical systems.

The picture today

Patients increasingly start with a practice's website. A clear, accessible site that signposts the right service can reduce pressure on phones and reception — provided it works alongside the clinical and online-consultation tools the practice already relies on.

Challenges

What we hear most often.

  1. 01

    Patients can't find the right route

    Outdated sites bury key information and leave patients phoning for answers.

  2. 02

    Accessibility

    Practice websites must work for everyone, including people using assistive technology.

  3. 03

    Supplier change

    Practices affected by supplier disruption need dependable options and honest advice.

The shift we aim for

From workaround to working system.

  1. Today

    Patients phone because they can't find the right route online.

    With connected software

    Clear, accessible pages point each request to the right existing service.

  2. Today

    Updating the website needs a supplier ticket.

    With connected software

    The practice team updates opening times and notices themselves.

Our approach

How we help.

  • 01

    Non-clinical by design

    Ashmere GP practice websites do not store or process patient records. Patient requests continue to go through the practice's existing clinical services.

  • 02

    Work with what's there

    We signpost to the appointment and consultation tools a practice already uses rather than asking it to change them.

Boundaries and governance

We keep the public website and any clinical system strictly separate. We do not claim NHS framework status, DSPT, DTAC, DCB0129/DCB0160 compliance or GP Connect, NHS login, Spine or PDS integration on this site. Any future clinical product would need the relevant assurance, clinical safety and information governance work completed and evidenced before use. Please do not send patient information through this website.

Our standards

Built in, not bolted on.

Every piece of software we build — product or bespoke — is held to the same engineering standards.

  • Secure by design

    Least-privilege access, MFA for administrators, encrypted transport and audit trails — designed in from the first commit.

  • Accessible to everyone

    We build to WCAG 2.2 AA: keyboard and screen-reader friendly, readable contrast and respectful motion.

  • Integration-first

    Clear APIs, signed webhooks and careful data ownership, so new software fits the systems you already have.

  • Observable

    Health checks, error visibility and delivery tracking, so problems are noticed by us before your users.

  • Built to be maintained

    Typed, tested, documented code with migrations and runbooks — software that outlives its first release.

  • Careful with data

    Collect the minimum, keep it only as long as needed, and make access, export and deletion straightforward.

FAQs

Questions.

Can you take over our clinical system?
No. We don't offer a clinical record system. We can help with your public website and digital signposting, and we're happy to talk honestly about where things stand on any longer-term work.

Let's talk aboutyour organisation.

A short, structured request is enough to start a useful conversation — no account, no obligation.